A Tenants Guide to Renting a Property

We are here to help and hope that this information helps you in advance of choosing your new home:

Book a viewing

It is extremely important that you act fast. Properties in our areas let very quickly so if you find a property you like, try to book a viewing as quickly as you can. We can let properties within the same day of them coming onto the market!

We are flexible with viewing slots to suit you please do not be shy when asking for an appointment slot.

Please make sure you ask out team as many questions as you would like when booking a viewing or actually on the viewing itself. We know our industry inside out and we are happy to offer advice on any queries you may have. We know the local areas inside out so if you would like to know information on the local schools, transport links, etc do not hesitate to ask.

Putting in an offer

We manage this part for you! We are the middle man between the landlord and yourself and will put any offers forward. Once an offer is accepted, we will commence with the referencing process which usually takes a maximum of 48 hours.    

Rent and Deposit

You will need to pay one months rent and one months deposit when you move into your chosen home. We will register your deposit with an approved tenancy deposit scheme and you will receive a certificate of confirmation.  

What are you responsible for?

Rent:  As part of your tenancy agreement, you agree to pay your rent on time each month. Defaulting in rental payments could damage your deposit and future tenancies.

Bills: Unless stated otherwise, it is the tenant’s responsibility to pay bills, this includes water, gas and electricity. A tenant must also pay Council Tax, TV license and may need to pay for a phone line and internet/TV packages if required. It is also important that a tenant checks their tenancy agreement to ensure they don’t have to pay any additional charges such as community charges.

Looking after the property: Ultimately it is the tenant’s responsibility to look after the home on a day to day basis. This means ensuring there is no damage to the furnishings if the property came furnished, reporting any repairs to the landlord or managing agent, changing light bulbs if required and checking smoke alarms are working.

Making changes to the property: Please do not make any changes to the property without permission. Your landlord is within their rights to ask you to change this back to the original condition at your cost.

Condition on move-out: It is vital that the property is returned to us when you vacate in its original condition. We expect you to treat the property as if it is your own home and enjoy it as such, however it is also important that you are aware of your responsibilities to treat the property with respect. Wear and tear aside, we will make any deductions necessary from your deposit at the end of the tenancy when comparing the property to the original inventory.

 What is your landlord responsible for?

Maintenance: It is the landlord’s responsibility to ensure that any maintenance issues that have been reported by the tenant are taken seriously and are fixed within a reasonable timeframe. A landlord must also ensure their property meets all of the correct gas and electrical safety regulations.

Access: A landlord must leave a tenant to live in their home without interference. A landlord must gain permission to enter the property and may not enter the property without giving the tenant prior notice and arranging a mutually agreeable time.